Septic System FAQ
Pre-Purchase Septic System FAQs
The natural waste stream contains both anaerobic and aerobic bacteria. Most septic systems are passive, have no oxygen in the system, and rely on the slow anaerobic bacteria to clean the wastewater. Because the system contains no oxygen, the aerobic bacteria die. The Aero-Stream system does not add unnecessary chemical or bacterial additives; instead, it converts the passive system into an active system by adding oxygen to create the aerobic environment.
The aerobic bacteria proliferate and the anaerobic bacteria die. The aerobic bacteria are 20 – 30 times more effective at cleaning the wastewater. Because the wastewater is significantly cleaner, the bio-mat in the field (made of anaerobic bacteria and its by-product) is starved of a food source, dies, and becomes permeable. In addition to the starvation, the aerobic bacteria and oxygen-rich effluent flows to the field and digests the bio-mat.
We sell directly to the homeowner. Our product is designed to be simple to maintain and install. Installations generally take about an hour. Please call our toll-free tech support line, (877) 254-7093, we are happy to walk you through the installation and answer any questions that you might have. You can also check out our installation video on our website.
There are several factors that we use to determine sizing for a system. For example, septic tank size, system design, age, and household size are items that affect sizing. Please visit our “Contact Us” page and complete the questionnaire form. For commercial or larger systems please contact us and we will engineer a custom system to restore and maintain your failed septic system based on your system’s design.
The price for the Aero-Stream® Kit ranges depending on the model. We have installment payment plans available as well. You can see current pricing and specs on our products page.
The source of the bacteria is the human waste flushed into the septic system. Each flush contains trillions of bacterium that can double in population every 20 minutes until the bacteria colony rapidly achieves equilibrium. There is no need to add any “patented” or “special” bacteria. Do not add any type of bacteria to the system ever. Some strains of bacteria consume excessive amounts of oxygen and make it difficult to convert to an aerobic environment.
Aero-Stream® has been around for over 20 years. We spent several years before that researching and developing this patented system and evaluating other wastewater treatment products.
We are confident that the Aero-stream® process will improve the performance of your septic system. If during the first twelve months you are not satisfied with the improvement in the operation of your septic system you can return the Aero-Stream® product to us for the refund described herein. Within six months of purchase, you will receive a full refund of the purchase price. If returned after six months but before twelve months, the refund will be fifty percent of the purchase price. This policy covers only models Remediator® LT, Remediator®, Remediator® Pro Line™, and Remediator® Pro-Line Plus™ purchased directly through Aero-Stream®, LLC.
This policy does not cover any products purchased through any other source as we have no control over product sizing or installation methods, etc. This policy does not apply to Maintainer™, Septic System Saver® models, or any other products or accessories. The Septic System Saver® return policy is dictated exclusively by the retailer from which the product was purchased. All other unused products and accessories returned are subject to a twenty-five percent restocking fee and must be returned within fourteen days of purchase. Payment Plan fees are not refundable.
Failure to make scheduled payments on the due date voids the money-back guarantee. To be eligible to receive any refund under this Customer Satisfaction Policy you must contact us by telephone, e-mail, or in writing within the time specified above, from the date of your invoice. A Return Material Authorization (RMA) will be issued with instructions. RMA’s for remediation systems as described above issued or inquired about for any reason within ninety days of the invoice date are subject to a fourteen percent restocking fee. All products must thereafter be received at our facility within twenty-one days of the return authorization date. Buyer is responsible for all shipping charges including insurance. Upon receipt, any evidence of tampering, damage, or misuse of the unit will void this Customer Satisfaction Policy.